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The concierge delivery service.

We help bike retailers like you, save money and deliver an outstanding handover to your online customers. New bike day is now as exciting at home as it is in store!

Since 2020 we have been the partner to many of the UK’s best bike retailers, those who pride themselves on delivering exceptional service. With the growth of customers buying bikes online we work with you to create a service that gives your customers the convenience of online shopping combined with the personal service expected of collecting your bike from a specialist independent store. As we all know, that perfect handover process is key to happy customers and repeat business.

Third party logistics providers have typically failed to deliver the standards our industry expects with customers new bikes arriving requiring assembly, delivered by a less than enthusiastic driver with no product knowledge and in a rush or worse still damaged.

That’s why Cycling Logistics is such a special service.  A white glove delivery service where the customers bike arrives at their door and is set up perfectly for them by a cycling professional, that has taken great care and is committed to the same standard of service as you are.

The Benefits Of Using Cycling Logistics are clear:

  • Reduce Shipping Costs
  • Improve customer experience and your online rating
  • Stop damages caused in transit
  • Remove assembly related warranty claims
  • Minimise returns

Our shopping experience was excellent. Having ordered our bike online, we received great communication from the company throughout. The delivery service and handover was very professional. I’m very happy with both the bike and the service.


Working with Cycling Logistics has enabled a more cost-effective way of retailing bikes to customers outside our typical catchment area – we can compete nationally.

IanSouth East